Customer Service Rep With Spanish

Collins Mcnicholas Recruitment

Galway

RESPONSIBILITIES. Responding to customer and employee questions/concerns in an efficient and effective manner and resolving issues/complaints which customers might have regarding company's products which include but not limited to complaints, queries, refunds etc. Maintaining knowledge of the company's facilities, websites, products, promotions, policies and procedures. Representing the company in a professional, courteous and efficient manner. Complete documentation to in-house standards and be compliant with all in house procedures. Reporting to the Customer Service Team Leader. REQUIRMENTS. FLuent English and Spanish. Minimum 2 years’ experience working in a Call Centre or Customer Service department. Strong communications skills. Excellent telephone and customer service skills. This job originally appeared on RecruitIreland.com.

2458 days ago