Contact: Jenny Dore
Email: jenny@hero.ie
Telephone: 0860449371

Collections Specialist with 2nd European Language
Our client, a medical device company in Galway are currently looking to recruit a Collections Specialist for their site.


Responsibilities and Duties

• Responsible for monitoring and maintaining assigned accounts
• Accountable for reducing delinquency for assigned accounts
• Ensure Cash application is accurate
• Ensure that cash targets are met and payment terms are respected.
• Record customer contact activity in SAP through FSCM Collections Management
• Review unapplied credits and manage refund requests.
• Management of the Monthly Statements/Dunning Process
• Management of customer disputes through FSCM Dispute Management
• Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
• Establish and maintain effective and cooperative working relationships with all cross functional teams
• Support Monthly KPI metrics
• Perform other assigned tasks and duties necessary to support the Credit & Collections Team

• Accounting Technician or equivalent Credit qualification desirable
• 2+ years relevant experience in an accounts receivable role - preferably with Shared Service Centre and multinational corporation background
• 2nd European language an advantage
• SAP or other major ERP Systems experience is desirable
• Strong written and verbal communication skills are essential
• Attention to detail and organized
• Proficiency in Excel, Word and Outlook
• Ability to prioritize and manage multiple responsibilities
• Commitment to excellent customer service