Contact: Jenny Dore
Email: jenny@hero.ie
Telephone: 0860449371

Business Development Manager (BDM)
Our client, a software company in Galway are currently looking to recruit a Business Development Manager (BDM) for their site.


Position Responsibilities

• In conjunction with the RSM, plan and prioritise business development activities to achieve business aims and sales targets for defined regions
• Leverage existing industry contacts in Europe to increase the company`s client base and brad coverage in your specified region
• You will utilize and develop innovative strategies to maximize results and win over challenging targets
• Respond to all incoming product enquiries, referrals and leads in a timely and effective manner
• Source opportunities and canvas potential clients via cold calling
• Preparation of accurate quotes, development and presentation of proposals to clients in a professional and confident manner
• Maintain accurate records of your business development activities in the company`s CRM system
• Achieve sales KPI`s and targets
• Sales to be finalized in a timely manner, with a focus being placed on being proactive
• Maintain regular contact with prospective clients and new accounts
• Continue to identify upgrade opportunities with existing client base and generate new sales from these organisations
• Contract negotiation as required, maintaining a balance between optimal service and value for the client and the company`s profit margins
• Ensure all documentation is complete post sales to set up trials, and to move the client to a subscription
• Account Management of new clients to maintain customer satisfaction until they are passed on to a dedicated Account Manager and/or the Training and Implementation team
• Provide client feedback on products to the Product Development team so that products can be reviewed in line with feedback
• Travel as required to client locations to attend meetings with relevant managers
• Work with local industry groups and travel associations to promote the company`s products and brand, attending key functions and events
• Adhere to all of the company`s policies and procedures
• Any other duties as reasonably requested

• Strong knowledge of the Travel and Hotel industry in the region that you are working
• Proven sales experience, in particular cold calling new clients and organizing / conducting sales meetings
• Experience negotiating with revenue managers and/or marketing managers
• Ability to sell Software-as-a-Service business applications to existing and new clients
• Excellent sales and negotiation skills, with experience dealing with people from different backgrounds and cultures
• Technical aptitude
• Strong oral and written communication skills
• Self-starter with the ability to multi task
• Passion for the online technology
• Proven background in achieving and exceeding sales targets
• Ideally experienced in online reservations and rates industry although not essential
• Solid work ethic
• Contribution to the culture of entrepreneurialism and accountability

• Be highly driven and have the ability to work in an autonomous environment
• Focused on surpassing individual and team KPI`s
• Have the ability to manage multiple tasks under pressure
• Be encouraging, understanding and respectful towards the company`s clients, team members and other staff
• Willingness to travel and to work extended hours to meet critical deadlines when applicable
• Transparency of communication with management, peers and direct reports
• To approach work with enthusiasm, energy, dedication and integrity